Gaya APA

Jayanti, F, W, I, S, D. (). Improving service qualityofsecretarialandofficemanagementstudy program, faculty of vocational, universitas airlangga by integrating matriximportance performance analysis andfishbonediagram . : UBAYA INTERNATIONAL ANNUAL SYMPOSIUM ON MANAGEMENT.

Gaya MLA

Jayanti, Febriana, Wurjaningrum, Ida, Setya, Dwi. "Improving service qualityofsecretarialandofficemanagementstudy program, faculty of vocational, universitas airlangga by integrating matriximportance performance analysis andfishbonediagram". : UBAYA INTERNATIONAL ANNUAL SYMPOSIUM ON MANAGEMENT, . Electronic Resource.